Dreamwright

Privacy Policy

Last updated: January 21, 2025

Dreamwright, operated by DRAGON DIGITAL LAB, a company registered in Singapore ("we", "our", or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our visual story creation platform.

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, and password when you create an account
• Payment Information: Billing address and payment method details (processed securely by our payment providers)
• Content: Stories, images, and other content you create using our platform
• Communications: Information you provide when contacting our support team

We automatically collect certain information, including:

• Device information (browser type, operating system)
• Usage data (features used, pages visited)
• IP address and general location
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze usage trends
• Detect and prevent fraudulent or unauthorized activity
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate our platform (payment processors, cloud hosting, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.

7. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.

8. International Data Transfers

Dreamwright is operated from Singapore. Your information may be transferred to, stored, and processed in Singapore and other countries where we or our service providers operate. By using our services, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, including the Singapore Personal Data Protection Act (PDPA).

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@dreamwright.ai

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